Gone are the days of lead generation where you put an ad in the yellow pages and having the phone ring when someone is in need. I'm not saying to stop that advertising, You need to track it to see how many calls you get for the money you spend. It's all about ROI. Reality is that when somebody is looking for the product/service you offer, they are going to get on the internet and do their research. It is estimated that approximately 90% of people looking for a specific product or service research it online. I know when I want to look for anything electronic I get online and read reviews. It's become a social world and consumers, even B2B consumers, realize they need to do their homework.
It's no different in the B2B world. Over the years I've had clients that wanted me to do it their way. They wanted me to pick up the phone, call businesses that may need their product/service and give a short pitch. Guess what. That doesn't work anymore. Businesses that are looking for your product/service hate the calls and most of the time you are transferred to voice mail. In the event you do get someone on the phone and you start to pitch them on how good you are and and what you do, you just sounded like the other calls they get. Nothing new. Same-o Same-o.
In order to get your business to the next level you have to think like the prospect. People want to know what you can do for them. I've put together a few tips that will increase results you get from your lead generation efforts. In upcoming posts I'll reveal more of those tips. I'll be covering how to use the phone to create a list for an email campaign.
ENGAGE THE PROSPECT:
Firstly, yes, I still use the phone as one stream of lead generation. I think it's a tool to be used to gather information. So my cold call telemarketing campaigns have actually turned into "information gathering campaigns." The prospect does not care who you are, how long you've been in business, how many clients you have in the area or how many awards you've won. They want to know what problem you can solve and how much more money you can bring in.
Your telephone approach has to be different. Their time is valuable. It's best when you call not to make it a sales call. Do you actually think that a qualified prospect is going to buy something over the phone on your first call? Think again. Try this approach. When you call you can say something like: "Hi Wendy(the person who answered the phone), I was wondering if you could help me. I'm trying to find out who is responsible for xxxxxxxxx. I would like to send them some information on how to xxxxxxxxxx(pain point). Is it possible to send them an email?" It's been my experience using this approach that it's accepted in today's marketplace. That's how they prefer to get information on who you are and what you are all about. Get a good email together with a catchy subject line so they will open that email. Getting that email address is like gold in lead generation. They've just agreed to allow you to send them information. Put them in your email campaign.
CALL TO ACTION:
In the body of your email have the prospect make a decision by providing links that will explain what problem areas you solve for them. You could actually give them a choice. One choice being a link that leads to a short 1 to 1 1/2 minute video explaining the pain points you take away. The trend says people understand more through visual content. The other choice could be to a link that just explains the hot pain points you take away. Now you are providing a way to engage them in today's lead generation methodology. Tracking what path they take will give you data as to which works best. Once you know which one works best you just need to tweak your message to get more appointments/sales.
You can also give them something nobody else does. If you can't do what you say you can maybe give them a $100 gift card. If it's local business give them a gift card for a dinner for two. The approach is different and it works.
This is one stream of income that Modernized Marketing Methods uses and gets good results. Surprisingly, people are open to giving you email addresses. It's up to you to institute a campaign that turns the prospect into a client when they are ready to buy.

